FAQ

Frequently Asked Questions About Counseling

Starting counseling can feel like a big step—we’re here to make it easier. Below are answers to common questions about therapy, what to expect, and how to get started with The Conversation Location.

Getting Started with Counseling

What is counseling and how can it help me?

Counseling is a safe, confidential space where you can talk through challenges, process emotions, and develop practical tools to move forward. Whether you're dealing with anxiety, depression, trauma, or relationship stress, counseling helps you gain clarity, build resilience, and feel more in control of your life.

How do I know if I should start therapy?

You don’t have to wait until things feel overwhelming. Counseling can help if you:

Feel stuck, anxious, or emotionally drained
Are dealing with trauma or difficult past experiences
Want to improve relationships or communication
Are navigating a major life transition
Simply want to feel better and more balanced

If you’re asking the question, it’s often a good time to reach out.

What happens in the first session?

Your first session is relaxed and conversational. We’ll talk about:

What brought you in
What you’d like to improve or change
Your background and current challenges

From there, we’ll create a plan that feels right for you.

Counseling Services & Specialties

What types of counseling do you offer?

We provide a range of services tailored to your needs, including:

Individual counseling
Couples and relationship counseling
Anxiety and depression therapy
Trauma and PTSD treatment
Grief and loss counseling
Eating disorder support
Family counseling
Holistic wellness services

Do you offer trauma-focused therapy like EMDR?

Yes. We specialize in trauma-informed care, including EMDR and other evidence-based approaches designed to help you safely process and heal from trauma.

What is equine-assisted therapy?

Equine-assisted therapy involves working with horses in a guided, therapeutic setting. It can help with emotional awareness, trust, communication, and trauma recovery. This service is offered through our affiliated nonprofit, The Faith Works Stable Foundation.

Military, Veterans, First Responders, and LEO

Do you work with veterans, law enforcement, and first responders?

Yes. Supporting those who serve is a core part of our mission. We work with:

Military members and veterans
Law enforcement officers
First responders and healthcare professionals

We understand the unique stress, trauma exposure, and demands of these roles.

Do you understand military culture and deployment stress?

We do. Our therapists are experienced in helping clients navigate:

Deployment and reintegration
Operational stress
Trauma and PTSD
Family and relationship challenges related to service

Do I need a referral?

Yes. If someone is active-duty military or a VA veteran, we will need a referral for counseling services.

In-Person & Virtual Counseling

Where are you located?

We offer in-person counseling near Fayetteville, North Carolina, convenient to Fort Bragg and surrounding communities.

Do you offer virtual counseling?

Yes. We provide secure, confidential telehealth sessions for clients located in:

Florida
Georgia
North Carolina
South Carolina
Louisiana
Tennessee
Texas
Vermont
Virginia

Research shows that virtual counseling can be just as effective as in-person. Plus, it allows you to access care from wherever you are.

How often will I attend sessions?

Most clients begin with weekly sessions, but we’ll work with you to create a schedule that fits your goals and availability.

Cost, Insurance & Scheduling

Do you accept insurance?

Yes, we accept many major insurance plans. We can help you understand your benefits before your first session.

How much does counseling cost?

Session costs vary depending on the service and therapist. We’re happy to discuss pricing and options with you when you reach out.

👉 Ready to take the first step? Call us or reach out through our contact form today.

What To Expect

Is counseling confidential?

Yes. Your privacy is very important to us. Everything shared in session is confidential, with a few legal exceptions related to safety.

What if I feel nervous about starting therapy?

That’s completely normal. Many people feel unsure at first. Our goal is to create a warm, welcoming environment where you feel comfortable being yourself—no pressure, no judgment.

Why Choose The Conversation Location?

What makes your practice different?

A strong focus on military, veterans, and first responders
Trauma-informed, evidence-based care
Holistic options including equine therapy
In-person and multi-state virtual availability
A warm, personalized approach to every client

What If I Think I Need Medication Management?

Does The Conversation Location offer medication management?

Yes. The Conversation Location offers medication management services for clients who may benefit from psychiatric evaluation and medication as part of their overall treatment plan. Our providers work collaboratively with therapists and clients to ensure a comprehensive, individualized approach to care.

How do I know if I might benefit from medication management?

You may want to consider medication management if:

You continue to struggle with symptoms despite participating in therapy.
Your anxiety, depression, ADHD, mood changes, or other mental health symptoms are interfering with your daily life, relationships, work, or school.
You are interested in exploring whether medication could complement your therapy.
You have taken psychiatric medication in the past and would like to restart or review your current treatment.

An evaluation with one of our providers can help determine whether medication may be appropriate for your specific needs.

Do I have to be in therapy to receive medication management?

While medication can be beneficial on its own, research shows that combining medication with therapy often leads to the best long-term outcomes. If you are not currently in therapy, we can discuss treatment options and, if appropriate, connect you with one of our licensed therapists.

Can I receive both therapy and medication management through The Conversation Location?

Absolutely. Many of our clients benefit from receiving both services under one roof. Our collaborative approach helps ensure that your treatment plan is coordinated and tailored to your goals.

Will I automatically be prescribed medication?

No. Medication is not the right solution for everyone. During your evaluation, the provider will discuss your symptoms, medical history, and treatment goals before making recommendations. In some cases, therapy, lifestyle changes, or other interventions may be recommended instead of or in addition to medication.

Can I continue seeing my current therapist if I use your medication management services?

Yes. If you already have an established therapist outside of our practice, we are happy to coordinate care—with your written permission—to provide the best possible support.

What conditions can medication management help address?

Medication management may be appropriate for a variety of conditions, including:

Anxiety disorders
Depression
ADHD
Bipolar disorder
PTSD
Panic disorder
Obsessive-Compulsive Disorder (OCD)
Mood disorders
Certain sleep-related concerns
Other psychiatric conditions, as clinically indicated

How do I get started?

Simply contact our office to schedule an initial medication management evaluation. Our team will gather information about your needs, verify insurance when applicable, and help determine whether medication management, therapy, or a combination of both is the best fit for you.

If you're unsure whether medication is right for you, that's okay. Our goal is to provide guidance, answer your questions, and help you make an informed decision about your mental health care.

Take The Next Step

How Do I Get Started?

A team member (usually our office administrator) will contact you. They will help match you with the right counselor based on your needs, goals, availability, and insurance/billing requirements. Feel free to ask any questions!

Your insurance and billing requirements may sometimes determine which counselor is available. Our office manager can review your insurance and assist you in finding the best option.

Once you’ve chosen a counselor, we’ll send you a client portal link with documents to sign before your first session. Don’t worry, it should only take 5-10 minutes!

During your first appointment, your counselor will likely ask about your reasons for seeking counseling, your goals, and some background information.

You and your counselor will then work together to set up a schedule. Weekly sessions are typical, but the frequency will be something you decide together!

Do you have a fax number for referring doctors?

Yes. Doctor referrals may be faxed to 833-845-1846.

You don’t have to figure everything out on your own.

📞 Call us today or
📝 Fill out our contact form to get matched with a therapist and schedule your first session.

FAQ